US Ski Lodging &
Solitude Lodging Company Policies
Utah Central Reservations call (877) 545-6344 or direct 801 943-5050
Trip Insurance- We suggest you purchase vacation trip insurance. Call 800 284-8300 for details and costs.
Confirmations: A two night deposit is required in advance for all bookings, with the balance due 45 prior to arrival. When a credit card number is given to the reservations office by renter, the renter confirms and has committed themselves to the reservation of the lodging unit and to all cancellation policies shown here. Mountain West Properties (MWP), Mountain West Ski Tours, and Solitude Lodging company (all will be know here as The Reservations Office) will commit, hold, and guarantee a unit for the renter at the time a credit card is given.
Reservation Cancellations: All charges and payments are to pay for the ability to reserve a unit, and are not refundable even if the unit is not used. Once a credit card is given- if reservations are canceled 60 days or more before arrival, a full refund less a $175.00 charge will be given. Canceling 30 to 59 days before scheduled arrival will result in a two night charge. Cancellation less than 30 days prior will not be eligible for a refund. If a unit is canceled then the dates are rebooked with another party, the rebooked portion- at the new booking's rates- less a $175.00 charge will be refunded. No refunds for units deemed unsatisfactory by renter- renter is responsible to know unit, amenities, and bedding before booking.
Security Deposits: Approval (not charge) for $350 may be obtained from the renter's credit card at arrival to act as a security deposit. Giving us a credit card number at time of booking indicates your agreement to, and guarantee of full payment of all above charges and terms, and to allow any charges on the above card for late payments (1 day after due), cancellation fees, claims against the security deposit, reservations made for rental cars unless canceled 14+ days in advance of pickup date even if unused, Lift ticket purchases, or any unpaid charges or fees incurred by your entire party. Renter also agrees to allow charges to be made on this card for (among other situations), damaged rental unit or missing items, penalties of one day rental for unauthorized early check-in & late check-out, $150 for moving of furniture, missing keys($15) and garage openers($85), cancellation fees, renter incurred expenses ie: long distance phone use, unpaid lift tickets & rental cars, damage to rental unit or common areas, and for extraordinary cleaning requirements- caused by anyone in your party and guests. This is not an all inclusive list and other reasonable reasons for charges exist. Giving the reservation office a credit card number at booking also indicates that you agree to HOLD HARMLESS & release The Reservations Office, it's owners, officers, employees, and affiliated agents from any liability for accident, injury, death, and loss/ damage of personal property on a rented property, or for any reason while in Utah.
Rental Cars: Cancellation Fees- Once a confirmation is received from the car company by The Reservations Office, you must cancel 14 or more days before scheduled arrival for a full refund of the base rates paid less a $25 administrative fee. Rental car charges are NOT refundable if canceled 13 days or less before arrival, even if the car is not used.
Salt Lake Area Hotels: Cancellation Fees- Unless otherwise posted, hotel charges with tax will be prepaid to The Reservations Office. Payments to The Reservations Office for Hotel stays are fully refundable if canceled a minimum of 48 hours in advance of 12PM MST on arrival day AND you get a Cancellation Number. Less then 48 hours there will be a one night room charge.
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